top of page

Mail-In Program

The Mail-In Program is designed to streamline the submission of smaller product evidence for forensic examination. It provides a convenient, cost-effective method for initiating investigations while maintaining proper documentation and evidence handling practices.

Program Features
 

  • Pre-addressed and trackable shipping options
     

  • Standardized claim forms and submission documentation
     

  • Guidance for packaging and evidence preservation
     

  • Efficient intake and processing upon receipt

Evidence Handling
 

  • Secure packaging to prevent additional damage
     

  • Preservation of failure conditions and key features
     

  • Chain-of-custody documentation maintained
     

  • Intake inspection and condition verification

Best Use Cases
 

  • Small plumbing and electrical components
     

  • Portable household devices
     

  • Isolated component failures
     

  • Claims not requiring on-site recovery

bottom of page