On-Site Program
The On-Site Program provides coordinated recovery and transport for large, fragile, or time-sensitive evidence that cannot be shipped through standard channels. Services are designed to preserve condition, maintain chain of custody, and support defensible analysis.
Please contact our Customer Service Representative at 865-862-4655 or by email at customerservice@dpi-products.com for additional information or to make arrangements to have your large item picked up.
If you choose to pack and ship your own evidence, please visit the following carriers for packing guidelines and shipment of hazardous materials:
Recovery & Logistics
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On-site pickup coordination
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Crating, packaging, and freight arrangements
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Scheduling for time-sensitive losses
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Nationwide transport options
Evidence Preservation
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Protection of failure condition during handling
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Documentation at pickup when required
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Controlled packaging to minimize disturbance
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Chain-of-custody maintained throughout transport
Best Use Cases
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Appliances and large household equipment
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Water heaters and HVAC systems
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Fire-damaged or compromised products
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Multi-component or complex losses